Yoctoville Alarmed app on Iphone not allowing edit and crashing

After updating to iOS 17 released yesterday, The Alarmed app suddenly will not allow edit or go to settings. Its crashing with every click.


From the reference link: Alarmed app on Iphone not allowing edit - Apple Community and http://yoctoville.com/workarounds mentioned,


I tried these workarounds but they are not working. All other functions of app work properly. Rebooting phone did not fix.,


Is anyone facing the same issue or can suggest to resolve this.


All other functions of app work properly. Rebooting phone did not fix. Phone is an 14 Pro Max running IOS17.0

iPhone 14 Pro Max, iOS 17

Posted on Sep 19, 2023 8:39 AM

Reply
31 replies

Sep 21, 2023 5:26 PM in response to babulbansal1

Hey there babulbansal1,


We'd like to help. The next steps to take are the ones listed here since they address the issue you described:


1.Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2.Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3.Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4.Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Please keep in mind that the steps do include getting in touch with the app developer's support if needed.


Cheers!

Sep 21, 2023 6:42 PM in response to KMB_12

Thank you KMB_12 for replying. I have done all these steps multiple times and infact got in touch with the app developer's support as well who suggested to 'reset all settings' as last resort but even that didn't work.


The workarounds from developer's support is listed in the first post as a link but developer was very helpful and he repeatedly replied me back my email to make it work but even all of these (your suggestions and developer's suggestions) didn't work.


Not sure what else I can try on.



Thank you for your help.

Oct 12, 2023 8:03 PM in response to sribala30

For me Developer was very helpful and he replied to me back and forth to help me fix it but eventually after even getting a new phone, Alarmed didn't work.


Here is the reply I got from the developer.


I was afraid that might be the case. This issue is not due to the physical hardware, 
but rather something in your iOS settings. When you did the restore from an iTunes backup,
 it would have restored all iOS settings (even subtle or hidden ones). 
This is the most perplexing bug I’ve ever encountered. It is very rare (I’ve only 
had a handful of reports since iOS 17 was released). A few people find it is resolved 
with the “reset all settings” but for others this either didn’t work at all 
or the issue returned a day or so later. I really don’t have anything further 
I can suggest trying. It is likely that setting your phone up as new vs doing a restore 
would fix things, but that would require a LOT of effort on your part and likely 
isn’t worth it for a single app. My apologies :(

Oct 12, 2023 8:20 PM in response to sribala30

You need to rely on Apple Support for this.

I purchased this app, so all my data was in iCloud, so I was able to get the data at least. Not sure what other way you can use now to take a backup of this.


I am now using another app for reminders.


See my previous reply. All of the below are done multiple times.


1.Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2.Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3.Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4.Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 


Oct 13, 2023 3:07 AM in response to babulbansal1

Babul,


Can you mention which other reminder app you are using and how good it is? My alarmed app is still crashing with no solution yet from Apple. I was thinking of buying new iphone but that is also out of question given your experience. I don't want to go through hassle of setting up as new iphone. Surprisingly, this app on my wife's iphone is working normally.


Thanks

Oct 13, 2023 6:41 AM in response to sribala30

Below is what shared by developer to me and it worked very well at least to restore the data.


————————


This is a long shot, but you might try logging out of your main iCloud account in the iOS Settings app (account > Sign Out). This will remove local iCloud data from your phone but will leave everything in iCloud. Then do two things:


1) try Alarmed right search

2) Sign back into your iCloud account in iOS Settings app, then try Alarmed again. 


————

Yoctoville Alarmed app on Iphone not allowing edit and crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.