imac 24 photos retouch not working. Computer is up to date, Ventura 13.5.2

Restarted Photos program, restarted computer. This has happened recently, sporadically. I cannot get Retouch to work.

iMac 24″, macOS 13.5

Posted on Sep 19, 2023 10:07 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2023 11:26 AM

Hi username669504,


To help isolate the behavior, test with a different photo library, and if the issue persists, test with a different macOS user account. Check out how to test a different photo library here: Create additional photo libraries in Photos on Mac - Apple Support


Create a new photo library
1. If the Photos app  on your Mac is open, choose Photos > Quit Photos.
2. Hold down the Option key and double-click the Photos icon in the Applications folder (or click the Photos icon in the Dock) to open Photos.
3. In the Choose Library dialog, click Create New.
4. Type a library name and choose a location to store the library.
5. Click OK.


See how to add a new macOS user account here: Add a user or group on Mac - Apple Support


Kind regards.

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1 reply
Question marked as Top-ranking reply

Sep 24, 2023 11:26 AM in response to username669504

Hi username669504,


To help isolate the behavior, test with a different photo library, and if the issue persists, test with a different macOS user account. Check out how to test a different photo library here: Create additional photo libraries in Photos on Mac - Apple Support


Create a new photo library
1. If the Photos app  on your Mac is open, choose Photos > Quit Photos.
2. Hold down the Option key and double-click the Photos icon in the Applications folder (or click the Photos icon in the Dock) to open Photos.
3. In the Choose Library dialog, click Create New.
4. Type a library name and choose a location to store the library.
5. Click OK.


See how to add a new macOS user account here: Add a user or group on Mac - Apple Support


Kind regards.

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imac 24 photos retouch not working. Computer is up to date, Ventura 13.5.2

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