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imac 24 photos retouch not working. Computer is up to date, Ventura 13.5.2

Restarted Photos program, restarted computer. This has happened recently, sporadically. I cannot get Retouch to work.

iMac 24″, macOS 13.5

Posted on Sep 19, 2023 10:07 AM

Top-ranking reply

Chris_D13

Community Specialist

Posted on Sep 24, 2023 11:26 AM

Hi username669504,

To help isolate the behavior, test with a different photo library, and if the issue persists, test with a different macOS user account. Check out how to test a different photo library here: Create additional photo libraries in Photos on Mac - Apple Support

Create a new photo library

1. If the Photos app on your Mac is open, choose Photos > Quit Photos.

2. Hold down the Option key and double-click the Photos icon in the Applications folder (or click the Photos icon in the Dock) to open Photos.

3. In the Choose Library dialog, click Create New.

4. Type a library name and choose a location to store the library.

5. Click OK.

See how to add a new macOS user account here: Add a user or group on Mac - Apple Support

Kind regards.

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imac 24 photos retouch not working. Computer is up to date, Ventura 13.5.2

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