You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: tabethamr29
tabethamr29 Author
User level: Level 1
4 points

My iPhone won't connect to Wi-Fi so I can't update it

My iPhone 7 won’t connect to wifi and it needs update and it won’t update without connecting to the Wi-Fi.


[Edited by Moderator]

iPhone X, iOS 16

Posted on Sep 19, 2023 10:23 AM

Reply
Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,175 points

Posted on Sep 19, 2023 12:13 PM

See -> If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


👉  If your device can't connect to any Wi-Fi networks, contact Apple.


View in context

Similar questions

3 replies
User profile for user: Raicya
Raicya
User level: Level 10
209,175 points

Sep 19, 2023 10:25 AM in response to tabethamr29

Check the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


Check the route settings -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password – Apple Support (UK)

  •  You need to sign in to your router.
  • The Wi-Fi network name, or SSID (service set identifier), is the name your network that has a password.

 

If they are On, turn Off Hotspot & VPN.

Reply

My iPhone won't connect to Wi-Fi so I can't update it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up