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Purchased/Custom Tones Can ONLY be used for ringtones, IOS 17

I am hoping that this is a bug, and not an intended consequence of the update to IOS 17, but after ugrading my iphone 14 pro max to IOS 17 today, I noticed that when I went to customize my textone sound, that both my purchased tones and custom tones I created and added myself years ago, were missing. My only options were to use the new and crappy alert tones or the classic ones. As someone who is totally blind, using particular sounds to indicate particular contacts or events is essential to my use of the iphone. It's great, that I can see all my purchased and custom tones if I were to change the ringtone setting, but I should be able to customize all my sounds as I see fit, not be limited to ones that are unremarkable, too quiet, and awful. And how is it fair that we can purchase tones but they can only be used for ringtones, not textones or alerts? Very disappointing indeed. Like I said, I'm totally blind, using an iphone 14 pro max, and just recently upgraded to IOS 17. I wouldn't have upgraded if I knew this bug or intended consequence was going to be a result.

iPhone 14 Pro Max, iOS 17

Posted on Sep 19, 2023 12:07 PM

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Sep 19, 2023 12:10 PM in response to Jadzia_Adrienne_Dax

Yes, this seems to be the current state of affairs. Weirdly, a few of my previously purchased (not homemade) text tones are still available.


I suggest that, as I did, you submit feedback to Apple:


Product Feedback - Apple


Note that, as of this morning, iOS 17 is not available to be selected from the drop box. Just make sure to put it in the text box.

Purchased/Custom Tones Can ONLY be used for ringtones, IOS 17

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