Sound cutting in and out since last iOS 17 update on iPhone

Yesterday I installed the new iOS17 and now the sound is cutting every time I talk to someone using Wi-Fi call.

iPhone 11 Pro

Posted on Sep 20, 2023 2:27 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2023 12:40 PM

Hey pmasteboard,


Please make sure that your carrier settings are up to date: Manually update your carrier settings on your iPhone or iPad - Apple Support


If they were, or updating them didn't help, go to Settings > Phone > Wi-Fi Calling and turn it off, then restart your iPhone. Once your iPhone is back to the Home screen, turn Wi-Fi Calling back on and test the issue.


If the sound still stops after trying those steps, are you unable to hear the caller, or are they unable to hear you?


Please let us know the results when you're able.


All the best.

1 reply
Question marked as Top-ranking reply

Sep 25, 2023 12:40 PM in response to creative161

Hey pmasteboard,


Please make sure that your carrier settings are up to date: Manually update your carrier settings on your iPhone or iPad - Apple Support


If they were, or updating them didn't help, go to Settings > Phone > Wi-Fi Calling and turn it off, then restart your iPhone. Once your iPhone is back to the Home screen, turn Wi-Fi Calling back on and test the issue.


If the sound still stops after trying those steps, are you unable to hear the caller, or are they unable to hear you?


Please let us know the results when you're able.


All the best.

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Sound cutting in and out since last iOS 17 update on iPhone

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