Reset password but unable to get access code
I haven’t got access to any of the phone numbers that the code can be sent to. How can I reset my iCloud password?
Question marked as
User profile for user:
K_Faith
User level:
Community Specialist
Hello beckii256,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with receiving a verification code to reset your Apple ID password.This article goes over the different ways that you can receive your verification code: Get a verification code and sign in with two-factor authentication - Apple Support
If after taking these steps you're still unable to receive your verification code, you'll need to request account recovery as described here: How to use account recovery when you can’t reset your Apple ID password - Apple Support
When completing account recovery, please make sure to power down all devices that are signed in with this Apple ID, besides the one being used to complete the request, to assist with quicker handling as using other devices with this account during the recovery process could cause your request to become cancelled.
We hope this helps.
Cheers!