Iphone 14 Pro - Warm in intensive apps and photo/video

Question

Level 1

9 points

Iphone 14 Pro - Warm in intensive apps and photo/video

Dear community,

I've bought recently an Iphone 14 Pro, upgrading from Iphone 13 Mini. I'm a deaf pearson. It works perfectly with my hearing aids and Apple Watch Se. But, I've encountered some issues. When I use photo camera or make a video, phone gets warm quickly. I use an original Apple Magsafe cover. When I charge phone using originally Apple 20 W charger, it doesn't get warm. An battery drain faster when use it in intensive apps and photo/ video. Is it normal or is a issue ? I've upgraded it to IOS 17.

Sincerely yours,

Claudiu Alex

iPhone 14 Pro, iOS 17

Posted on Sep 20, 2023 3:27 AM

Reply

Answer 1

Top-ranking reply

ProustGiulio

Level 10

208,536 points

Sep 20, 2023 3:35 AM in response to ClaudiuAlex

Hi Claudiu Alex

Using certain apps/features it's normal, as per this support article:--> If your iPhone or iPad gets too hot or too cold - Apple Support

If you still think it's overheating, since your iPhone is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

Reply

Answer 2

ClaudiuAlex Author

Level 1

9 points

Sep 20, 2023 5:07 AM in response to ProustGiulio

Dear Mr. ProustGiulio,

Thanks' for reply. I've noticed that only using Photo / Video or intensive apps. It's not overheating, but warm. It's works normally, not error messages, etc. I've accessed link above and Apple said it's normal.

Sincerely yours,

Claudiu Alex

Reply

Answer 3

ProustGiulio

Level 10

208,536 points

Sep 20, 2023 5:44 AM in response to ClaudiuAlex

You're most welcome

Reply

Iphone 14 Pro - Warm in intensive apps and photo/video

Similar questions