Iphone 14 Pro - Warm in intensive apps and photo/video

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Level 1

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Iphone 14 Pro - Warm in intensive apps and photo/video

Dear community,

I've bought recently an Iphone 14 Pro, upgrading from Iphone 13 Mini. I'm a deaf pearson. It works perfectly with my hearing aids and Apple Watch Se. But, I've encountered some issues. When I use photo camera or make a video, phone gets warm quickly. I use an original Apple Magsafe cover. When I charge phone using originally Apple 20 W charger, it doesn't get warm. An battery drain faster when use it in intensive apps and photo/ video. Is it normal or is a issue ? I've upgraded it to IOS 17.

Sincerely yours,

Claudiu Alex

iPhone 14 Pro, iOS 17

Posted on Sep 20, 2023 3:27 AM

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Answer 1

Best reply

ProustGiulio

Level 10

207,995 points

Sep 20, 2023 3:35 AM in response to ClaudiuAlex

Hi Claudiu Alex

Using certain apps/features it's normal, as per this support article:--> If your iPhone or iPad gets too hot or too cold - Apple Support

If you still think it's overheating, since your iPhone is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Answer 2

ClaudiuAlex Author

Level 1

8 points

Sep 20, 2023 5:07 AM in response to ProustGiulio

Dear Mr. ProustGiulio,

Thanks' for reply. I've noticed that only using Photo / Video or intensive apps. It's not overheating, but warm. It's works normally, not error messages, etc. I've accessed link above and Apple said it's normal.

Sincerely yours,

Claudiu Alex

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Answer 3

ProustGiulio

Level 10

207,995 points

Sep 20, 2023 5:44 AM in response to ClaudiuAlex

You're most welcome

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Iphone 14 Pro - Warm in intensive apps and photo/video

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