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programmes never resume at point paused always from the beginning

When a programme is paused or stopped at a certain point and then picked up later in the day, it always starts at the beginning of the film/episode rather than the point it was stopped or paused

UE50MU6100,

Posted on Sep 20, 2023 4:43 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2023 6:47 AM

It is supposed to resume where you left off, on all devices that support the Apple TV app. The watch progress will be stored online, as an account property.

  • First try signing out, then sign in again, to refresh the account and its linked properties. Then try again: Play a bit of a video, then pause, exit, and resume later.

If the issue persists after that, then contact the Apple Support staff for further assistance.

1 reply
Question marked as Top-ranking reply

Sep 20, 2023 6:47 AM in response to LoHug

It is supposed to resume where you left off, on all devices that support the Apple TV app. The watch progress will be stored online, as an account property.

  • First try signing out, then sign in again, to refresh the account and its linked properties. Then try again: Play a bit of a video, then pause, exit, and resume later.

If the issue persists after that, then contact the Apple Support staff for further assistance.

programmes never resume at point paused always from the beginning

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