iMessage Activation

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can’t use my ICloud email for iMessage

iPhone 14 Pro, iOS 16

Posted on Sep 20, 2023 5:24 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2023 1:19 PM

Hey Precious7070,


Thanks for using Apple Support Communities! To be sure there isn't something wrong with your Apple ID account, are you able to sign in on the Apple ID website here: Manage your Apple ID


If you're not able to sign in there, we recommend reaching out to Apple Support to look into this more. They can be reached here: Get Support


If you are able to sign in on the Apple ID website, these steps can help with the alert you're seeing when trying to activate iMessage: If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support


Let us know how it goes.


Take care!


1 reply
Question marked as Top-ranking reply

Sep 25, 2023 1:19 PM in response to Precious7070

Hey Precious7070,


Thanks for using Apple Support Communities! To be sure there isn't something wrong with your Apple ID account, are you able to sign in on the Apple ID website here: Manage your Apple ID


If you're not able to sign in there, we recommend reaching out to Apple Support to look into this more. They can be reached here: Get Support


If you are able to sign in on the Apple ID website, these steps can help with the alert you're seeing when trying to activate iMessage: If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support


Let us know how it goes.


Take care!


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iMessage Activation

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