Cancelling Hint App Subscription

This company is scamming people. I don’t have an account and didn’t authorize payment but they keep pulling money from my account. I looking into seeking counsel. As this is not right.

THANK YOU SO MUCH!! This is helpful and the link you shared works! Just need the link and cancel from there. Now I’m trying to get a refund for the usd19 subscription they charged me. The subscription is not even visible from my apple subscriptions or purchases, and also not showing on the hint app.

This didn't work for me, I tried the cancellation bot and it says I don't have an account, then I tried that link that the OP posted and it says "Looks like you don’t have an account with us". Is there another way to cancel with them!?! I'm so frustrated and I can't believe I fell for this scammy company.

Mine didn’t show up in subscriptions either and yet I wa a getting charged 20 weekly with no way to cancel.

The above link only shows I have a subscription but no links to cancel the subscription.

Thank you! Thank you! Thank you! I was getting no where emailing their support team. Total scam!!

Can someone assist me, I was able to cancel the subscription through the management portal. But I’m still getting charged for this subscription. It doesn’t even show up under my apple subscriptions.

Cancel hint app

Thanks for the link I was finally able to cancel. Has anyone been successful with getting their money back? I’ve been trying to cancel for over a month with zero luck. It said it was an Apple subscription but didn’t show up under my subscriptions. Total scam.

please try to login to the subscription portal link again as that's how i managed to cancel mine.( https://hint-us.chargebeeportal.com/portal/v2/login?forward=portal_main)

you should have an account else they can't charge you.

another way is to email them and ask them to cancel for you.

all the best!

The hint is a complete scam they should be banned from Apple Pay. They seem to be conducting some fraudulent activities by attracting customers under a free trial in which it ends up being charged for transactions that you didn’t approve or authorise. The customer service is complete scam as a soon as you raise the issue with them they respond that they do not offer any refund according to their policies. The Financial Conduct Authorities and the Consumer Protection Agencies should take actions against this fraudulent company and stop them from conducing their scamming business! I have had a terrible experience with this company and I would not recommend anyone to use them or their service.

[Edited by Moderator]

I foolishly also signed up for the Hint app. I never received their welcome email & couldn't find the subscription anywhere on any of my devices. I wrote to hint.app and thought I had cancelled my subscription. I even took a screengrab of their cancellation notice. I was still charged during their "free" trial period days later. So, I got back on the website where a bot told me that I was charged as I never cancelled. Very frustrating. I think I've protected myself with my bank to refuse additional charges, but I agree that Apple should not offer this fraudelnt app.

I reported the Hint App as a scam to Instagram.

Scam!! I was quite confused what it was, and why it charged me. Went to the site and it began asking all my info so clearly I didn’t have an account. How is this legal? This needs shut down NOW!

Excellent post.. I’ve really appreciate your helpful comment…

I just followed the link in the point 4. https://hint-us.chargebeeportal.com/portal/v2/login?forward=portal_main

I logged in + manage account + cancel subscription inmediately.

Be aware of this scamming website/app

It still didn’t work, I tried it from a laptop and my phone and each time it says I don’t have an account, yet they still managed to charge me. I’ve sent multiple emails to them but never got a reply. I’m just going to flag that company with my bank and have them block any future withdrawals.