Cancelling Hint App Subscription

Apple Pay does not approve/deny transactions, that would be the bank of the payment method used. As others have found, this occurs from the website, which bypasses Apple's ability to cancel the subscription charges. The same thing occurs whether you use Apple Pay or not.

I agree that authorities should be contacted and providing the links to the sites that you used may be helpful for others so they can do the same.

https://help.hint.app/hc/hint-help-center/articles/1696509119-how-do-i-cancel-my-subscription-via-the-apple-app-store-or-google-play

I had to cancel through their website. I then notified my bank about their unauthorized charges and to block any further charge attempts. When my bank contacted hint, they refunded my money.

lafferann wrote:

https://help.hint.app/hc/hint-help-center/articles/1696509119-how-do-i-cancel-my-subscription-via-the-apple-app-store-or-google-play

I had to cancel through their website. I then notified my bank about their unauthorized charges and to block any further charge attempts. When my bank contacted hint, they refunded my money.

Great job! These purchases were not made through an in-app purchase that is able to be cancelled/refunded by Apple. There are even legitimate apps that use this method to bypass Apple's ability to manage the charges, such as Walmart, Netflix, Youtube, etc. If you are not careful and sign up for a subscription with these companies directly without doing an in-app purchase, then you will need to deal with that company to cancel the subscription and request refunds.

Just because they have an app does not mean that every purchase or subscription offered has to use Apples in-app purchase to manage the subscription. Apple would like that to be the case, but courts have ruled that Apple must allow the companies to manage the subscriptions themselves if they want to.

I've been charged £40.83 and then another £8.97, and only actually authorised the small fee for a trial. I've raised a dispute from my bank but have been told it's unlikely I'll get my money back. Did you have any luck?

Did your bank refund you through a dispute? I explained that you shouldn't be charged for any subscription plan until after a free trial. I'm totally annoyed at myself for being an idiot but when you pay that small fee at first, after it tells you not to go back on the website otherwise you'll be charged twice but what happened was I wasn charged another two transactions of £40 then £9 and I've not idea what for!

THANK YOU!! SO MUCH!!

I don't even know what this HINT app is?!?!

How they got my billing info?? Username/Appleid?? Or authorization to charge $19usd WEEKLY??!!! The link op sent worked like a charm and I screenshotted the confirmation in case I have any trouble in the future...THANKS AGAIN!

Thank you so much for your help on this, they’ve scammed me in paying £50 for something I didn’t agree on. And when I went to “cancel” the subscription the bot just kept telling me that it didn’t recognise the email address.

Thank you so much, it worked✌️🙌!

I am trying to cancel this Hint palm reading. I am not able to find or retrieve a contact number. There are 2 charges from Apple that needs to be cancel. Please Advise

suaqtforu

Pls see the first post by lana841 and try the link there. That’s how I cancelled mine.

Thanks for reaching back.

i would like to unsubscribe please

Thank you I’m having the same issue and there was an app on my phone from this company so I didn’t think anything of it, but I get charged every Monday and today I got charged twice!

Be sure to be using the same email you use on your Apple account.

They will tell you it’s non refundable based on the Eula on their website. Predatory app