Level 1

35 points

AirDrop is not working after new iOS 17 update

After updating both my phone and iPad to the iOS 17, my airdrop has been giving me problems. Although my iPad can airdrop to other people’s phone it cannot airdrop to my phone. And my phone does not pick up on my iPad nor any other devices. I am not able to airdrop something from my iPad if it’s from my phone. It also automatically declines when I try to airdrop something to my phone, or my phone won’t pick it up. I’ve tried everything that has been recommended on the internet but it doesn’t seem to help.

[Re-titled by Moderator]

iPhone 14, iOS 17

Posted on Sep 20, 2023 7:38 AM

Top-ranking reply

Maksi

Level 1

4 points

Posted on Dec 23, 2023 5:56 PM

I tried all the fixes listed here with no success. As a tech I systematically tested the problem:

First installed the latest 17.2.1. Airdrop starts to work and immediately locks up. Force quit photos, go back in, airdrop option inaccessible again.

Tried just resetting only the settings: Airdrop starts to work and immediately locks up

Tried doing a full hard reset, signed in with Apple ID but refused to do an iCloud restore. Airdrop works.

Do another full hard reset and restore Apps but customize settings: Airdrop is broken yet again

Do another hard reset and do not restore from iCloud. Manually download and reconfigure all apps. Signing in with Apple ID allows all photos and messages to sync. **Airdrop now works**

Clearly there is something causing the problem in the apps that the iCloud restore brings back.

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258 replies

Feb 9, 2024 4:26 PM in response to russgladd-augusta

Amen!!!! Jobs have a **** about the customers.

Feb 9, 2024 5:22 PM in response to Lissy_12

Did not work.

LaszloNC

Level 1

8 points

Feb 10, 2024 5:38 PM in response to Lissy_12

I was expecting more than this pitiful advise from a company like Apple. Hope this helps! Great!

TerryB.

Level 1

4 points

Feb 14, 2024 1:42 AM in response to DantiX

This did it for me. Obvious but I had tried everything else.

科霖

Level 1

8 points

Feb 14, 2024 7:44 AM in response to Tul1p_

Plz fix it apple… we really need this feature to work properly and without it really stops many things from being done. My several deadlines have been missed due to the malfunction of airdrop

Feb 25, 2024 10:54 AM in response to Hawgmag

17.3.1 iphone 13, iphone 14

not working

apple is joking right ?

MDG3070

Level 1

8 points

Feb 26, 2024 6:11 AM in response to Tul1p_

I tired everything's few times... no chance... how can I uninstall IOS 17.4 and return to previous settings? This is such a workflow pain I did not expect!

Feb 28, 2024 5:10 AM in response to SGNY

@SGNY, question which devices are you using airdrop with?

SGNY

Level 1

8 points

Mar 10, 2024 6:32 PM in response to Wondered2close2daedgeofspace

Basically any other iPhone to try to air drop to, same with Mac Book Pro, can't sent to that either

SFconcha

Level 1

17 points

Mar 22, 2024 9:59 AM in response to EvilUnder

That didn't resolve it for me.

Coaxxial

Level 1

8 points

Apr 3, 2024 7:12 AM in response to LYinCO

I’m having the same issue, I’ve just been Texting pictures to myself. Faster than email at least

Apr 4, 2024 2:32 PM in response to Tul1p_

Same problem with my Ipad 10 and iphone 14 Pro both IOS 17 updated, it never happened before, really annoying.

IOS 17 is a stupid update ever from Apple, what a shame Apple!

Joongi92

Level 1

12 points

Jun 14, 2024 5:54 PM in response to Tul1p_

Fix this **** apple

emeka297

Level 1

14 points

Jun 15, 2024 9:02 AM in response to Tul1p_

How can I find my AirDrop?

Feb 17, 2024 6:50 AM in response to 75Westy

I had the same problem on my wife's iPhone 15 Pro with iOS 17.3.

When airdropping from my MacBook Pro macOS 10.15.17 the transfer failed every single time.

I turned the mobile data off as suggested by @75Westy and it worked like a charm. 👍

It's also worth noting that transfers between my iPhone 12 iOS 17.3 and my Mac have been working just fine.

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AirDrop is not working after new iOS 17 update