AirDrop is not working after new iOS 17 update

After updating both my phone and iPad to the iOS 17, my airdrop has been giving me problems. Although my iPad can airdrop to other people’s phone it cannot airdrop to my phone. And my phone does not pick up on my iPad nor any other devices. I am not able to airdrop something from my iPad if it’s from my phone. It also automatically declines when I try to airdrop something to my phone, or my phone won’t pick it up. I’ve tried everything that has been recommended on the internet but it doesn’t seem to help.


[Re-titled by Moderator]

iPhone 14, iOS 17

Posted on Sep 20, 2023 7:38 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2023 5:56 PM

I tried all the fixes listed here with no success. As a tech I systematically tested the problem:

First installed the latest 17.2.1. Airdrop starts to work and immediately locks up. Force quit photos, go back in, airdrop option inaccessible again.


Tried just resetting only the settings: Airdrop starts to work and immediately locks up


Tried doing a full hard reset, signed in with Apple ID but refused to do an iCloud restore. Airdrop works.


Do another full hard reset and restore Apps but customize settings: Airdrop is broken yet again


Do another hard reset and do not restore from iCloud. Manually download and reconfigure all apps. Signing in with Apple ID allows all photos and messages to sync. **Airdrop now works**


Clearly there is something causing the problem in the apps that the iCloud restore brings back.

258 replies

Oct 8, 2023 7:37 PM in response to Tul1p_

I’m trying to airdrop from iPhone 12Pro to iPad Air 4 both of which have been updated to 17.0.3. I’ve been using it for years. I’ve checked it’s turned on, on both devices. I’m on wifi at home. Bluetooth is on. I’ve rebooted both devices. Everything is still on that should be on. Only trying to airdrop one phone from iPhone to iPad but still getting Declined message immediately. I’m now waiting for 17.0.4 or 5 or 6 to fix the issue.

Oct 12, 2023 5:52 AM in response to ArgusC3

UPDATE: I've now seen the same behavior--wifi shows connected, I get messages there's no Inet, wifi connection not working randomly, as well as failure of airdrop--using my same phone, same Mac mini, in another city while on a different Inet provider, needless to say different router/modem. The constant in this issue is APPLE!!

DO SOMETHING, Y'ALL BROKE IT.

Oct 16, 2023 12:13 PM in response to Tul1p_

Trying to Airdrop from my iPhone or iPad (Both 17.x) to my Mac M1 Pro (MacOS Sonoma 14) does not work. It used to work without any issues.


I thought it was because my Mac has a different Apple ID (since it is for work), but I added myself as a contact on both my iPhone and Mac. My iPhone has my work email saved as a contact, and my Mac has my phone number and email as a contact.


It used to work with no issues, but now, when the Mac shows up, it's rejected. Usually doesn't show up in the list.

Oct 18, 2023 6:03 PM in response to Lissy_12

Do you have phone?or Are you blind or deaf? Never respond to us? Oh, I forgot, Apple will never admit its fault.

I have lost my patience with Apple now. iOS17 is really full of bugs, including split-screen display bugs and keyboard input bugs etc. Just tooo much! I really don’t want to care about it at all and my next mobile phone will definitely not be Apple anymore.

Oct 25, 2023 2:28 PM in response to Tul1p_

Just another person chiming in here. Since OS17 update, Airdrop also not working for me. I don't want to rant emotionally too much, but this really is extremely irritating. Airdrop was working just fine, I use it every day. And...now.. suddenly, Apple comes in and does who knows what and one of the most fundamental and useful tools is now busted. I mean, I've got work to do! Thanks, Apple!


So for me specifically I use Airdrop between my iPhone and Macbook Pro. The laptop 3 out of 4 times does not show up as recognized by the iphone (IOS 17.0.3). When/if it finally appears, the transfer hangs for a long time but does not execute.


And yes I have rebooted my phone and computer and made sure Airdrop is on lol.

Nov 6, 2023 9:26 AM in response to af_unix

Agree. There has not been a fix for this. I'm getting a great many no-Internet messages which may or may not go away after I check wifi and VPN. I'm now getting these while not on wifi, but on 5G. They usually correct, but only after I verify that yes there is a wifi connection already. Today I got a failed airdrop to mac from 12mini (which has worked flawlessly up until 17) and the VPN was not on. In fact when it finally did work the VPN WAS ON.

Apple, Apple, Apple...

Nov 6, 2023 10:38 AM in response to Tul1p_

My iPad, iOS 16.7.2 and my iPhone, iOS 17.1 aren’t on talking terms anymore. I could take a photo with my iPhone, and airdrop it across to my iPad to edit/modify/change. Something as fundamental as this which was working just fine a few days ago, shouldn’t be lost because of an iOS upgrade. Not everyone can keep up with the Joneses.😊

Nov 6, 2023 6:28 PM in response to Tul1p_

This is happening to me but only on my iPad and only with my own devices that appear under “My Devices”.

I can airdrop to people near me over bluetooth airdrop, and they can airdrop to me. I can airdrop from my phone TO my iPad, but if I try to share anything with my iPhone, it automatically says declined without ever getting a notification on my phone. Both are updated to the latest software. No idea what’s going on.


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AirDrop is not working after new iOS 17 update

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