iphone apple tv remote not working after update

Another one affected here. App remote not working on iPhone, iPad or iWatch after updating to 17, neither after updating to 17.0.1. Apple TV 4K updated to iOS 17 too. Please Apple fix this…

I was having the same exact issue. I called Apple this morning and they had me remove user and re add then the remote app started working on the ATV in my bedroom and not my living room grrrrr…. There must be a bug in the recent OS updates. Hopefully Apple fixes this soon 😩🙏

Me too. Updated ATV 4K 1st Gen, iPhone, iPad and Apple Watch to new Ones on Monday 9-18-23 and all worked fine for the first 24 hours. Then the ATV remote started going haywire (the new style aluminum remote, I bought a replacement about a year ago). This happened on both the physical remote and the software remotes on both my and my husbands iPhones (also updated to the latest version of iOS). The back button works but the d-pads don't work at all. Picking home makes the cursor zoom across or down a column or a row of icons.

Basically the ATV is uncontrollable now. I have managed to restart the ATV several times to no avail. Same with power cycling the physical remote (down vol and TV buttons held till lights blink on ATV) as well as repairing it with the ASTV (volume up + back button held town till ATV lights flash). The remote has 79% power but I tried plugging it into lightning for charging, agains to no avail.

I really don't want to reset the whole thing because that means hours of downloading all my apps and reentering credentials. But I don't know what else to do now.

Solved my issue. After resetting the ATV 4K to factory settings the aluminum Siri Remote no longer worked at all. It would not power cycled or re-pair with the apple TV at all. I was resigned to buying a new remote. In a last ditch attemnpt I did a search on YouTune and saw something about unplugging the ATV from power cable, waiting 10 seconds and replugging in then re-pairing the remote. This worked and all is normal now.

have 5 apple TV's and had this issue where only a wired Apple TV would show the remote on my phone. Previously had visibility to all 5 in remote app with no issue.

I have a Unifi Dream machine and wired access points. I had previously turned on "multicasting" to improve playing across numerous HomePods and apple TV's. I turned this off, restarted the router and voila, I can see all 5 remotes on my phone. Not sure if it has impacted playing across the house but at least fixed the issue at hand here!

The issue persists and Apple should fix this immediately. And it's not just the remote app that's having issues on/off ethernet, even my (physical) remote is useless now. Only the Home button and the volume work (for me), but NOT the touch surface or the back button. The problem started with TVOS 17 update. And Apple needs to stop suggesting turning the Apple TV on/off, removing the user, or any other hack that works for general issues with the AppleTV remote. We have tried everything and it still doesn't work.

I don't know about the rest of you but I'm getting sick and tired of apple releasing new updates for stuff that absolutely crashes their products. Their home pod mini's are still a nightmare to set up and use with an apple TV and the issue still isn't fixed after well over 2 years.

Just like all of you, my apple tv4k is now useless until they come up with a fix.

Same here. After calling support 4 times over the last 3 weeks, the last tech I spoke with confirmed that it is an issue that started after the last update. I am looking for alternative ways to power on my apple tv, receiver and tv. I too am fed up with Apple.

I tried both on WiFi and ethernet but having the same non-working results.

i have problem with my apple tv after apdating my iphone and apple tv. i can connect to apple tv But after connecting, the movie will be played piecemeal 😭