iMAC

My computer has a problem with startup!

its showing a black screen and not responding to my commands!

please help!

thanks,

matthew

Mac Studio (2023)

Posted on Sep 20, 2023 6:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 7:44 PM


If your Mac starts up to a blank screen - Apple Support

//support.apple.com/en-us/HT210905


"A blank screen (black, gray, or blue) should appear once or more during startup.

~ If your Mac appears to be stuck on a blank screen, follow these steps."


Try to start up from macOS Recovery

Intro to macOS Recovery - Apple Support


"If your Mac seems to be turned on but the screen remains blank,

follow the appropriate steps depending on whether you're using

Mac with Apple silicon. If you're not sure, you can try it both ways."


[Please study main article for more details on these steps]


If you can't start up from macOS Recovery

If you can't start up from macOS Recovery, your Mac might not be turning on at all:

If your Mac doesn't turn on


1 reply
Question marked as Top-ranking reply

Sep 20, 2023 7:44 PM in response to MadHadder1568


If your Mac starts up to a blank screen - Apple Support

//support.apple.com/en-us/HT210905


"A blank screen (black, gray, or blue) should appear once or more during startup.

~ If your Mac appears to be stuck on a blank screen, follow these steps."


Try to start up from macOS Recovery

Intro to macOS Recovery - Apple Support


"If your Mac seems to be turned on but the screen remains blank,

follow the appropriate steps depending on whether you're using

Mac with Apple silicon. If you're not sure, you can try it both ways."


[Please study main article for more details on these steps]


If you can't start up from macOS Recovery

If you can't start up from macOS Recovery, your Mac might not be turning on at all:

If your Mac doesn't turn on


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