Memojis disappeared after iOS 17 upgrade

I just upgraded to iOS 17 and now my memojis have all disappeared. I checked for how to get them back and found a process that involves the App Store button that SHOULD be next to a camera icon when I open my messages app. Neither the camera nor the App Store icon appears. Without these, I can't proceed to the next steps. I tried looking in Settings to see if I just needed to enable a keyboard, but there was nothing there to enable.


I downloaded a memoji keyboard from the App store, but it's clunky to use - not seamless like the memojis I used to have. How can I get them back?

iPhone XR

Posted on Sep 21, 2023 6:53 AM

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Posted on Sep 22, 2023 2:40 PM

In new message hit happy face icon by the space bar, Hit "show Stickers", scroll action bar at the top to the right, hit memoji icon and the personalized faces show up. Very complicated compared to the old way. Liked that much better.

490 replies

Jan 19, 2024 2:07 PM in response to singlefisch55

I have developed software since 1988. I developed graphic user interfaces for the very first touchscreen device ever used in audio. I always considered the user, (I was the application engineer for the company), and always was empathetic to the programmers, (have a minor in computer science), and took both into account when designing a GUI. I’m not sure what’s going on at Apple, but I believe that Sir Jobs would probably fire a lot of the people in functionality and user interface design. They seem to be out of touch with using the actual phone. To me they have dishonored Steve Jobs wish to never make the phone bigger than the original, by making it out of glass, and by including far too many ways to gesture to the device. Sometimes I take my phone out of my pocket and it seems like it wants to delete all of my apps, because all of them are wiggling. I’m not sure how my thigh does that.


The constant improvements as they call them to the iPhone experience is frustrating. But they have got us into buying thousand dollar pieces of glass which look so beautiful but you have to buy case for, with too many features, and too many bright ideas of their own, which confuses their very own user base.


They’re making a consumer toy. They are not professional designers. That is to say they are not designing anything for use by a professional. I have great respect for all of them. Still, the product managers should be fired — if I were the king of the forest of One Infinite Loop, which is appropriately named and, without a trace of irony.

Feb 14, 2024 1:12 PM in response to singlefisch55

Yeah, I too had this problem. When it comes to updates and upgrades Apple needs to fix things are broke and not break things that were fine. Yes reportedly Apple doesn't read these discussion comments, but they should if they want to feel the pulse of their users.


We can send feedback to Apple, but I have been complaining for a decade or more about the lack of a Send button in OSX Messages; hitting Return to should add a new line, not send the message, yes I know the trick of Option-Return.

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Memojis disappeared after iOS 17 upgrade

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