iPhone vip mailbox showing all mail not just vip

This morning, my VIP mailbox is now showing all mail not just my vip’s. I’ve restarted/rebooted, and the problem persists. iPhone 14 Pro Max, iOS 17.0 (21A329). Is there a fix?

iPhone 14 Pro Max

Posted on Sep 21, 2023 8:04 AM

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Question marked as Top-ranking reply

Posted on Oct 24, 2023 9:21 PM

This worked for me:


1. Go to list of mailboxes on iPhone

2. Tap EDIT

3. Deactivate (uncheck) VIP

4. Wait a couple of hours, then reactivate VIP mailbox.

36 replies

Oct 25, 2023 7:49 AM in response to DRubel

I’ve had the same issue on my iPhone 15pro since 17.0.0 and has remained since 17.0.3. I contacted apple support and tried several things that have already been suggested. What seems to have worked, so far, is deleting the mail app and then re-installing it. Your accounts should remain on your device, you just have to go into mail settings and turn mail on for each account. So far I appear to have a working VIP inbox. Rumour is that this is a known issue and that maybe a bug fix will be introduced during the next update, whether that will be 17.0.4 or 17.1? Hope this helps.

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iPhone vip mailbox showing all mail not just vip

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