Share Contact not working after iOS 17 update

When I use contact share in IOS 17 it won’t let me share my contact and will only let me receive contact info. How do I fix this so I can share my contact?


[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Sep 21, 2023 8:16 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2023 9:46 AM

Hello hudsonwinn_,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


To make sure we've understood, you're having issues using the new NameDrop feature, right? If so, are you following Use NameDrop on iPhone to share your contact info - Apple Support (MY) to share your information?


"Use NameDrop on iPhone to share your contact info


Use NameDrop on iPhone to share your contact information with new people


You can use NameDrop to quickly share contact information with a nearby iPhone. To use NameDrop:


  1. Hold the top of your iPhone near the top of someone else’s iPhone to share your contact.
  2. A glow emerge from the top of both devices to indicate a connection is being made. Continue holding and NameDrop will appear on both screens.
  3. You and the recipient can then select the following:
  4. Receive Only: Receive the other iPhone’s contact card.
  5. Share: Receive the other iPhone’s contact card, and share your own as well.
  6. To cancel, move the two devices away from each other before NameDrop completes.


A NameDrop screen showing the user’s name and number. Below it are buttons to Receive only or Share.

Note: NameDrop only works for sending new contact information, not updating an existing contact.


Use Contacts on iPhone to share a contact


You can use the Contacts app to share your or another person’s contact information to someone else using Messages, Mail, or another option.


  1. Open the Contacts app .
  2. Select the contact you want to share.
  3. Tap Share Contact, select the fields you want to include, then tap Done.
  4. Select a method to share the contact, and tap send."


Best regards.



16 replies
Question marked as Top-ranking reply

Sep 26, 2023 9:46 AM in response to hudsonwinn_

Hello hudsonwinn_,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


To make sure we've understood, you're having issues using the new NameDrop feature, right? If so, are you following Use NameDrop on iPhone to share your contact info - Apple Support (MY) to share your information?


"Use NameDrop on iPhone to share your contact info


Use NameDrop on iPhone to share your contact information with new people


You can use NameDrop to quickly share contact information with a nearby iPhone. To use NameDrop:


  1. Hold the top of your iPhone near the top of someone else’s iPhone to share your contact.
  2. A glow emerge from the top of both devices to indicate a connection is being made. Continue holding and NameDrop will appear on both screens.
  3. You and the recipient can then select the following:
  4. Receive Only: Receive the other iPhone’s contact card.
  5. Share: Receive the other iPhone’s contact card, and share your own as well.
  6. To cancel, move the two devices away from each other before NameDrop completes.


A NameDrop screen showing the user’s name and number. Below it are buttons to Receive only or Share.

Note: NameDrop only works for sending new contact information, not updating an existing contact.


Use Contacts on iPhone to share a contact


You can use the Contacts app to share your or another person’s contact information to someone else using Messages, Mail, or another option.


  1. Open the Contacts app .
  2. Select the contact you want to share.
  3. Tap Share Contact, select the fields you want to include, then tap Done.
  4. Select a method to share the contact, and tap send."


Best regards.



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Share Contact not working after iOS 17 update

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