How do I request a refund from Apple?

edis87 wrote:

I am being charged $8.65 for 3 months and I'm not sure what it charging me for.

View your subscriptions here:

View or cancel app subscriptions on iPhone - Apple Support

View your Purchase History here:

View your purchase history for the App Store and other Apple media services - Apple Support

tamatha144 wrote:

I didn’t Approve or agreed to the five transactions that’s been taken out of my account can I please get my money back

First review the provided links in this thread and report back what you have found out. You will be able to:

• Review Purchases
• Review Subscriptions
• Request Refund

You may be better served finding out how those transactions occurred and may not have realized that you did inadvertently approve them. Preventing that from happening in the future will prevent future headaches:

• Giving out your Passcode authorizes others to use your device and that includes purchases
• A Family Organizer is responsible for purchases of family members when they use Purchase Sharing
• Parental Controls are available to prevent purchases, but they must be used for those who do not want their child making their own purchases. This includes Ask to Buy, Requiring Password for purchases, Preventing in-app purchases, and preventing any app from being downloaded. Each family dynamic is different and all Apple can do is provide you the tools to tailor it for your needs.
• Purchases made outside the App Store are not managed by Apple. Be careful about ads that you may see on Social Media sites that direct you to a page where they will convince you to make a small purchase and then sign up for a subscription inadvertently. These can only be cancelled with that developer. You will not see these charges when viewing your Purchase History or Subscriptions made in the App Store.
• A free trial through the App Store must be cancelled at least 24 hours before the trial ends, otherwise you will be automatically signed up for the subscription that was on your screen when you approved the free trial.

Muhammadsahad wrote:

I order wrong iPhone charger I need to change or refunde money

Here you go:

Returns & Refunds - Shopping Help - Apple

Sorry, but this is a user to user support site and you are not speaking to Apple here. You will need to follow the link that has been provided many times in these 3 pages. Remember, all transactions are final in the App Store, but on occasion Apple may provide a compassionate refund. You may be better served in figuring out what happened to those charges and if they were in-app purchases that are not consumables, then you can restore them here:

If you can't find or use your in-app purchases - Apple Support

I got a subscription from Sportsbox. I did not mean to. I canceled it but the subscription runs until 2025 and cost $110. When I follow the instructions and get to the place where I choose the app to request a refund Sportsbox is not listed even though it is listed when I just look at my apps under my Apple account

carren85 wrote:

I sent my money to the wrong person

If you have sent money using Apple Cash, you will have to ask them for the money back. Apple says to never send Apple Cash to someone you do not know. This is the same as any cash transaction such as giving money to someone on the street.

Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.

Send and receive money with Apple Cash - Apple Support

After reading this post, what has been done to determine the nature of the charge and have you tried the refund link that has already been provided?

Is it a case of your card being compromised?

Are you the Organizer of a Family Sharing plan where other members can make charges to your card?

edis87 wrote:

I am being charged $8.65 for 3 months and I'm not sure what it charging me for.

When you carefully read what was posted earlier you clearly must have missed when I outlined the ways you can find out that. Click on How do I request a refund from Apple? - Apple Community

Hello! Could you help me to refund 49,99 $ . Today “Cursiv “ automatically charged it without my permission! Please help me to get my money back ! I didn’t mean to pay for that !

All instructions on Apple doesn’t work for my phone unfortunately!

Thank you !

Hello~ Apple has the final say on refunds. Keep in mind that they are never guaranteed. Keep working with Apple on this but to prevent purchases if someone else made a purchase on your iPhone for example a child…

Require a password for App Store and iTunes purchases - Apple Support

~Katana-San~

Breyanna wrote:

Only you can control who is authorized to use your phone and that includes making purchases. Apple gives you the tools if you want to prevent purchases on your device and a child's device, but they must be used by you. The only thing Apple knows is that the person has been authorized to use your device and this was verified using FaceID or the Passcode. We can provide more information on any of these tools if you wish:

• Passcode - prevents access to your device
• Require Password for purchases
• Ask to Buy for child's device to approve purchases
• Screen Time Restrictions to prevent in-app purchases
• Screen Time Restrictions to prevent downloading apps

Not sure about the details of the purchases you did not make, but if it was due to fraud, you can dispute the charge with your payment method. A police report may be required.

Bobbylroach wrote:

I’d like to receive a refund from apple I have been charged over 18 times in August alone. I’d like you to suspend Apple Music please.

You can delete the app just like you can delete any of your apps. The most important thing to determine is how those purchases were made in the first place.

• If your account has been compromised, you will need to take action.
• If your are the Organizer of a Family Plan that uses Purchases Sharing, then you have authorized other family members to make purchases to your payment method.
• If the purchase happened on your device, you should change the Passcode/Password.
• It the purchase happened on a child's device you need to use one of the many Parental Controls to prevent that from occuring.
• Has your payment method been compromised?

By providing the details on how this purchase occurred, we will be able to offer specific solutions to prevent that from happening in the future. You should know that all transactions in the App Store are final, but in some cases Apple may provide a compassionate refund. This should not be expected though.

without my permission and without my request the Applebill.com have been taking my money why ? Are there any one is using my apple ID and Passord and doing their monopoly business or what ? i sm totally victim from the apple company because i never used to play tiktok regularly but the applebill.com is taking my money and not refunding back also why ?

Somebody purchase an app on my account I don’t know who I have not used it. I deleted it from my iPhone can ISomebody purchase a app on my account I don’t know who I have not used it. I deleted it from my iPhone. Can I have a refund back? It was for $10 yesterday. Can I have a refund back? Can I have? Can I have a refund?

Somars1941 wrote:

Somebody purchase an app on my account I don’t know who I have not used it. I deleted it from my iPhone can ISomebody purchase a app on my account I don’t know who I have not used it. I deleted it from my iPhone. Can I have a refund back? It was for $10 yesterday. Can I have a refund back? Can I have? Can I have a refund?

That can only happen if:

• Someone knows your Passcode/Password, which you may have given them.
• You are the Organizer of a Family Plan

In both of those cases, you have given authorization.

• What did you delete from your iPhone?
• Who had your phone yesterday?
• If the charge was a subscription charge, it could have been a renewal and the actual subscription was started a while ago.

If you think your account has been compromised, then of course you should have changed your Password and Passcode to your device.

If you think your Apple ID has been compromised - Apple Support

The refund link has been provided many times here and I suggest you give it a shot. You are still faced with the problem of how those charges occurred and doing nothing about it is not going to prevent future charges. Refunds are not guaranteed, but sometimes Apple will provide a compassionate refund.