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Issues after watch OS 10 update with green phone icon and scrolling crown.

When trying to scroll through messages, rotating the crown doesn't scroll, I have to swipe. I can use the crown to scroll through the list of messages. Also, after ending a phone call on my phone, it still shows a green phone icon in the center of the top of the watch display. I have to tap on it and touch "End Call" to make it go away.

Apple Watch Series 7, watchOS 10

Posted on Sep 21, 2023 8:56 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2023 9:24 AM

Hi Rebel1848,


If you're unable to to scroll with your Digital Crown, you may need to clean your watch as outlined in How to clean your Apple Watch


If you continue to have issues, your watch may need to be repaired. You can locate your nearest service provider and set up service by using the site: Find Locations


Cheers.


3 replies
Question marked as Top-ranking reply

Sep 26, 2023 9:24 AM in response to Rebel1848

Hi Rebel1848,


If you're unable to to scroll with your Digital Crown, you may need to clean your watch as outlined in How to clean your Apple Watch


If you continue to have issues, your watch may need to be repaired. You can locate your nearest service provider and set up service by using the site: Find Locations


Cheers.


Issues after watch OS 10 update with green phone icon and scrolling crown.

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