Level 1

34 points

iOS 17 Storage Space Bug / Issue

This feature/item was not there upon iOS 16.6 - but after the upgrade to iOS17 - phone storage data has been taken up due to SYNCED CONTENT.

There was no reason for it to take up nearly 20-30% of the storage away from the phone (when my device had about 30-40 gigs left I'm down to 4.23gbs). This has disallowed me to back up my device to my iMac due to now lack of storage space b/c of this issue.

This seems to be an un-tested feature/bug/issue. I'm sure many users would not be happy knowing that their device storage was depleted for some unwanted/untested feature.

Is anybody else noticing this issue as well (as among many reddit forums /alternative forums as well).

[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Sep 21, 2023 10:16 AM

Top-ranking reply

yomonmon

Level 1

8 points

Posted on Dec 7, 2023 8:12 AM

The 17.1.2 update didn’t help, but I am seconding the restore comment.

Back up your phone, wipe it, then restore it from that backup. Since I’m a Windows computer user and I don’t use iCloud, I backed up my phone via iTunes. I then did a factory reset of my phone (make sure to keep your eSim/carrier data, it will give you that option before you completely erase it), then backed it up from the backup I created. You should also be able to create a backup from iCloud if you don’t have iTunes. It’s been around half a day and it LOOKS like everything is normal so far. One of my apps shrank from 1.4gb to 417mb, and the Documents & Data size now looks reasonable. Previously, simply deleting apps did nothing to change the size of Documents & Data.

It took a few hours and time will tell if is bloats back to its bigger size, but it’s worth a shot. Just be very careful when backing up and erasing your phone.

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Similar questions

153 replies

Dec 5, 2023 7:29 PM in response to STJ23

I don’t get how all of a sudden my messages are taking up 10x the space of the 27k photos/videos I have. I can’t back it up

or sync it either

Famouz

Level 1

12 points

Dec 10, 2023 4:38 PM in response to STJ23

My storage is a complete mess… 72.5 gb free and 60 gb free, depending where you look.

iCloud drive is also taking 20 gb after every whatsapp backup until you reboot

Dec 11, 2023 10:19 AM in response to STJ23

Has Apple said anything about this yet? The more apps I delete, the more it just fills my phone back up with synced content. I can't even take new photos.

Dec 11, 2023 11:26 AM in response to STJ23

Has anyone updated to iOS 17.2 and seen that the issue has been fixed?

ngo177

Level 1

15 points

Dec 12, 2023 9:38 AM in response to pedroavanci

im on 17.2 here and it doesn’t fix AT ALL.

i did a factory reset and my instagram app storage went to 1gb quickly.

apple sucks

Dec 12, 2023 9:45 AM in response to ngo177

I got 10 extra gigs on my 128 gig iPhone after I upgraded to 17.2. Still not a fix, but at least I can take new photos again.

Dec 13, 2023 6:15 PM in response to pedroavanci

I’m sure they know about a lot of the problems the new update caused . It hid Siri and I had to literally research how to turn her back on. It changed a lot of my settings really disappointed.

Dec 21, 2023 7:19 PM in response to Natbalsar

After Update to ios 17.1.2 my sim gots deactivated and showing invalid sim

Dec 25, 2023 4:10 PM in response to Natbalsar

everytime I try to get the iOS 17 update it keeps on saying that I have too much storage even after I have deleted all I can off my phone

Dec 26, 2023 4:12 AM in response to torie208

Having the exact same issues with messages. Upgraded last week, had 2-3 gb used for messages. Now it’s at nearly 30.

Namor64

Level 1

8 points

Dec 29, 2023 6:18 AM in response to Natbalsar

I can’t update to iOS 17 every time it’s telling me to retry or connection not good

Abuelo_

Level 1

8 points

Jan 10, 2024 11:48 PM in response to STJ23

i randomly just lost 5gb after connecting to my conputer like what the ****

Jan 12, 2024 5:55 PM in response to STJ23

Mine post got removed by asking a question and not in a disrespectful way. I just was needing information

Jan 31, 2024 4:27 AM in response to pancakes80

Pls have you been able to resolve this?

eldo228

Level 1

8 points

Feb 1, 2024 2:20 AM in response to STJ23

Any solution fix this problem,. My storage full after update ios 17.3..!!

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iOS 17 Storage Space Bug / Issue