You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

after update, can’t print

After my recent upgrade to iPadOS17, neither my iPad nor iPhone will print on either of my HP printers. Everything worked fine up to the upgrade. Nothing else changed. How can I get Apple to… fix it?

iPad, iPadOS 17

Posted on Sep 21, 2023 12:18 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2023 5:51 PM

A simple restart of your WiFi Router will very likely resolve the problem...


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad and iPhone:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




Force restart iPhone


The process to restart iPhone is very similar:

Force restart iPhone - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 21, 2023 5:51 PM in response to tjhiPad

A simple restart of your WiFi Router will very likely resolve the problem...


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad and iPhone:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




Force restart iPhone


The process to restart iPhone is very similar:

Force restart iPhone - Apple Support

after update, can’t print

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.