You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My MacBook has a black screen and isn’t turning on

My MacBook is plugged in and when I start it up the only thing I see is a black screen. And I’ve tried to restart it with holding the power button for 10 seconds but nothing seems to work.


MacBook Air 13″, macOS 10.15

Posted on Sep 21, 2023 5:42 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2023 6:04 PM

Excerpted from If your Mac doesn't start up all the way - Apple Support:


"Learn what to do if your Mac starts up to a blank screen, such as an empty gray, black, or blue screen."

2 replies

Sep 21, 2023 6:07 PM in response to Coltonabrams

Coltonabrams Said:

"My MacBook has a black screen and isn’t turning on: My MacBook is plugged in and when I start it up the only thing I see is a black screen. And I’ve tried to restart it with holding the power button for 10 seconds but nothing seems to work."

-------


Troubleshooting a Black Mac Screen:

A. Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:


C. A Few Links to Refer to Power:





My MacBook has a black screen and isn’t turning on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.