MacBook Pro won’t start

turned itself off during normal operation and now a black screen that won’t restart , unresponsive to resetting and no lights on keyboard

MacBook Pro 15″

Posted on Apr 23, 2024 3:53 AM

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Question marked as Top-ranking reply

Posted on May 18, 2024 1:08 PM

EliKelly wrote:

turned itself off during normal operation and now a black screen that won’t restart , unresponsive to resetting and no lights on keyboard


If your Mac doesn't turn on

If your Mac doesn't turn on - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

May 18, 2024 1:08 PM in response to EliKelly

EliKelly wrote:

turned itself off during normal operation and now a black screen that won’t restart , unresponsive to resetting and no lights on keyboard


If your Mac doesn't turn on

If your Mac doesn't turn on - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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MacBook Pro won’t start

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