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susila145 Author

Level 1

4 points

my iphone is switched off and couldn't restore

it went to support.apple.com/iphone/restore but when i try to reset and update it. its not happening

iPhone XS, iOS 16

Posted on Sep 21, 2023 7:50 PM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Sep 21, 2023 8:03 PM

susila145 Said:

"my iphone is switched off and couldn't restore: it went to support.apple.com/iphone/restore but when i try to reset and update it. its not happening"

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Restoring an Updating a Locked iPhone:

Are you saying your iPhone is locked? If so, you need to unlock it to perform any restorations and updating. Start with this link: refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. If that is of no success, get this unlocked by Apple. Setup a Genius Bar Appointment at your local Apple Store.

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my iphone is switched off and couldn't restore

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