iMac macOS Finder doesn't display connected iPhone correctly - just blank window. Can't restore from backup.

Hi!

My desktop iMac (intel, Retina 5K, 2017, Ventura 13.6) doesn't display connected iPhone 14 Pro correctly - just blank window:

MacBook (M1, Ventura 13.6) sees it just fine. The problem, I assume, is software bug. The iMac just "forgets" to ask for allowing to connect accesoire (doesn't roll out a window with question at all), while Mac books doesn't. See below:

MacBook:

iMac:

O i just can't restore my iPhone from backup!

Any sujjestions? Anyone having the same problem?

iMac 27″ 5K, macOS 13.5

Posted on Sep 21, 2023 9:10 PM

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1 reply

Alejandro_64 Author

Level 1

67 points

Sep 21, 2023 10:09 PM in response to Alejandro_64

Update: iPhone is displayed absolutely corectly in Finder on iMac on a new blank user account on the very same iMac.

I wonder if I can have access to my backups from another account?

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iMac macOS Finder doesn't display connected iPhone correctly - just blank window. Can't restore from backup.

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