syncing iPhone to MacBook Air

Question

tyrone2018 Author

Level 1

4 points

syncing iPhone to MacBook Air

My iPad appears in Finder window sidebars, whether connected by USB or not and syncs fine.

I have an iPhone 7 which appears in the sidebar when connected and also behaves normally.

But my iPhone 14 will only appear in the sidebar briefly, then disappear and reappear over and over again when connected by USB. Then when it does remain stable and I attempt to sync it with my MacBook Air (running Big Sur), the phone will disappear and begin to cycle around again. This cycling behaviour also happens with Photos.

Does anyone know why my 5th Generation iPad running iOS 16.7.10 makes a stable connection while my iPhone 14 running iOS 18.1.1 cannot?

iPhone 14, iOS 18

Posted on Jan 15, 2025 2:31 PM

Answer 1

varjak paw

Level 10

183,686 points

Jan 15, 2025 3:03 PM in response to tyrone2018

First, I'd suggest getting your iPhone updated to iOS 18.2.1, the current version. Not only are there important bug and security fixes, that will reboot the iPhone which might in and of itself fix the problem.

If once updated the iPhone still has the same problem, post back and someone can probably offer additional suggestions.

Regards.

Answer 2

tyrone2018 Author

Level 1

4 points

Jan 15, 2025 3:21 PM in response to varjak paw

Thank you. It's currently having one of it's rare 'stable' moments, so the iPhone has backed up to the MacBook without a problem. I will see when it happens again. This has been happening on and off for nearly 4 years! One time it seems to be okay, then next its not. Yet my other devices don't have the same problem.

thanks once again

syncing iPhone to MacBook Air

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