After iOS 17 update we are receiving each other’s voicemails on our iPhone

Why are my husband and I receiving each other’s voicemails?


After the last update 17 on our iPhone 14 we have been receiving each other’s voicemails. Call forwarding is off and live voicemail is off on both phones.


[Edited by Moderator]

iPhone 14

Posted on Sep 21, 2023 9:18 PM

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Question marked as Top-ranking reply

Posted on Nov 17, 2023 9:26 AM

There's one and only one solution to this. Stop sharing an Apple ID. Apple specifically says two people should have their own unique Apple ID. Then you can use family sharing to share content, such as photos, storage, etc.


If you don't want to separate your Apple ID's, your call logs and messages will be shared between the two of you as Apple sees the two phones as one phone.


See the following articles:


Make sure that each family member has a unique Apple ID - Apple Support


Family Sharing - Apple


230 replies

Dec 15, 2023 11:35 AM in response to tobin130

That doesn’t sound good.

I would check the following

> Settings

> Accessibility

> Control Nearby Devices

* see if that offers a possible reason*


If not I would double check ‘AirPlay & Handoff’

> Settings

> General

> AirPlay & Handoff

* see if that offers a possible reason*


I would start with checking those 2 settings


Maybe check ‘Personal Voice’

> Settings

> Accessibility

> Speech

> Personal Voice

I am not sure if that would be a possible reason, but double checking the setting is probably a good idea anyway


If none of the above, maybe double check if your carrier has ‘number share’


Maybe double check your iPhone ‘phone’ settings? Create a VM PW?





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After iOS 17 update we are receiving each other’s voicemails on our iPhone

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