you must have a sim associated with an apple device for to be used for imessage and facetime

It seems that my phone can't detect sim card, this message appears in appleid stating that the added phone number does not connect to the Apple device even though the sim card already exists and the same number has not changed anything, I contacted Apple support and did not solve the problem, I tried almost all the solutions, so that I made full configurations for the device and the settings, and it's no use… check photo.

[Edited by Moderator]

iPhone 14, iOS 17

Posted on Sep 22, 2023 2:43 AM

Top-ranking reply

Amaze1111

Level 1

20 points

Posted on Oct 9, 2023 9:12 AM

Not sure if this will help anyone else, but I was having the same issue with my iPhone 14 Pro that I ported my number to. Would only show the temp number for iMessages and FaceTime, in addition to my Apple ID. I kept getting the SIM card association message in relation to my ported number - that it couldn’t be used as no SIM card in an Apple device associated with that number.

I read everything and tried all solutions. Nothing worked. I reset network settings, hard reset the phone, turned messages on and off. Spoke to support at both my carrier and Apple. Frustrated I got looking around settings and noticed one for Phone.

I looked at that. It listed “my number” and had the temp one there. But it let me edit it to my ported number. I did that and went back to messages, FaceTime, etc and presto, my ported number was showing as being available for iMessage and FaceTime.

Thought I’d share here in case it helps anyone else, as it’s not a step mentioned anywhere else.

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94 replies

Apr 11, 2024 3:58 PM in response to Rakeshkedias

Yes I am using a prepaid sim card

Apr 26, 2024 11:45 PM in response to Amaze1111

I did try this but now it just says that iMessage and Facetime is unavailable for this number. Any ideas?

May 19, 2024 7:37 AM in response to Rakeshkedias

Hi. I have a prepaid sim. Can you help me solve this problem?

May 21, 2024 5:47 PM in response to Community User

My phone keeps going ding dinging like I’m getting the message, but I’m not really getting a message so I don’t know if I have another account going on and I don’t know about it or what

ver23

Level 1

0 points

May 31, 2024 1:58 PM in response to Rakeshkedias

please help me

Jun 2, 2024 7:30 AM in response to manishr15

Thanks for the instructions. It fixed the issue in a jiffy

Jun 2, 2024 12:31 PM in response to andra250

I have the exact same problem as you do.

_max_t

Level 1

0 points

Jun 4, 2024 4:41 PM in response to Martin1016

This is the issue I’m having, it won’t save my number even tho I’m pressing save, just goes back to the number that came with the sim not my normal one ugh, did u managed to solve this?

oanacora

Level 1

0 points

Jun 18, 2024 6:01 AM in response to Amaze1111

Thank you sir! Found your reply after ages of frustration and almost throwing my iphone out the window 🤣

Jun 21, 2024 1:49 PM in response to Community User

hello did you ever figure out finding a solution that worked for you cause I’m still facing the same issue?

Jul 9, 2024 9:03 PM in response to Rakeshkedias

same problem with prepaid sim of Vodafone. Please help

omelu144

Level 1

0 points

Jul 28, 2024 6:28 AM in response to Community User

I can’t send sms with my iPhone X ,, I mean I can’t reply text massage

omelu144

Level 1

0 points

Jul 28, 2024 6:29 AM in response to omelu144

Pls help

brianmeg

Level 1

0 points

Aug 7, 2024 11:48 PM in response to Rakeshkedias

i am using a prepaid sim, how do i solve this?

Aug 11, 2024 11:47 AM in response to Community User

how can i get the SIM association? the reason i wanted it is because my simcard is unavailable and i want to make it available.

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you must have a sim associated with an apple device for to be used for imessage and facetime