App limit did not work in child’s Screen Time.

App limit was set for a certain amount of minutes during the school day. Yet somehow she was able to bypass it and while Screen Time says there is a time limit, the app has no restrictions.

How did this happen?

iPhone 12 Pro, iOS 16

Posted on Sep 22, 2023 2:35 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2023 11:34 AM

Hello AccountsManagement,


This can happen if your child knows or guesses the Screen Time passcode. Another way is if they requested additional time for the app that another parental figure has received and approved.


We would encourage you to change the Screen Time passcode: Use Screen Time on your iPhone, iPad, or iPod touch


To change or turn off the passcode on your child's device, go to Settings > Screen Time and tap your child's name. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode.


You can also check if another parental figure approved the request, by simply asking them.


It's also important to stay updated for the latest fixes: Update your iPhone or iPad


Let us know if this helps out or not.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 26, 2023 11:34 AM in response to AccountsManagement

Hello AccountsManagement,


This can happen if your child knows or guesses the Screen Time passcode. Another way is if they requested additional time for the app that another parental figure has received and approved.


We would encourage you to change the Screen Time passcode: Use Screen Time on your iPhone, iPad, or iPod touch


To change or turn off the passcode on your child's device, go to Settings > Screen Time and tap your child's name. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode.


You can also check if another parental figure approved the request, by simply asking them.


It's also important to stay updated for the latest fixes: Update your iPhone or iPad


Let us know if this helps out or not.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App limit did not work in child’s Screen Time.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.