iPhone photos and messages not indexing after iOS 17 Update

After the iOS 17 update, and the first patch, (17.0.1) my photos are no longer indexed properly. For example, if I just try to search for 9/21, I get five random photos from different dates. PLEASE HELP!

I have restarted the device multiple times and have also learned that it may take up to one week to re-index after the update, but I don’t think that’s the problem.


[Re-Titled by Moderator]

Posted on Sep 22, 2023 3:19 AM

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57 replies

Dec 14, 2023 10:55 AM in response to SFloridaDave

Not sure if my problem is a result of the same thread....Trying to download photos from iPhone SE to PC but instead of recognizing "new" photos the phone wants to download all photos (about 3500), calling them all "new" photos.


Is there a setting I can change to prevent this from happening? Don't want to download multiple copies of all my photos.


Thanks for any help

Feb 5, 2024 7:35 PM in response to SFloridaDave

I have exactly the same problem!!!

iPhone 12 Pro Max, with IOS 17.3.


Hey, Apple guys, don’t you think this is inadmissible??? We are talking about a device that costed 1399€ (not even mention the fellows that bought their iPhones recently…). I’m always praising Apple software above it’s most rival Android, but have to start rethinking this approach.

Hoping that someone at Apple take good care of this problem. Never thought Apple would take so long to solve an issue!!!

Best regards,


Amândio Antunes, a mere Apple enthusiast!

Mar 30, 2024 2:48 PM in response to SFloridaDave

I see the 17.1 folks had their issue solved but I updated from 15.2 to 17.4.1 and I’m having this issue now.


I can scroll back and perhaps find photos but who has the time?


Ive tried every troubleshooting answer out there from restarts to logging in and out of iMessage, iCloud, and anything thing else.


Nothing is working. Apple, what are you doing to address this??

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iPhone photos and messages not indexing after iOS 17 Update

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