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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello. 10 days ago,
I bought an iPhone 14 Pro Max, which has a screen problem,
the colors are mixed, sometimes the screen turns off completely.
I took it to the service center where they tell me that they can only change the screen and they won't replace it with a new one.
But I don't want to
iPhone 14 Pro Max
If you bought the phone from an Apple store or authorized reseller, you have 14 days from the date of purchase to return the phone for a full refund.
If the store will only replace screen, then they are not an authorized reseller and Apple can't do anything for you.
If you bought the phone from an Apple store or authorized reseller, you have 14 days from the date of purchase to return the phone for a full refund.
If the store will only replace screen, then they are not an authorized reseller and Apple can't do anything for you.
Screen problems
