My replacement iPhone had the display and brightness turned all the way up when I received it. At times it is difficult to see the screen and I can’t turn it up anymore than it is because it was already all the way up when I received the phone. I can do about this? Did I receive a phone that is not up to par?
iPhone 13 Pro, iOS 16
Directly from Apple. I chatted with support but the person who I chatted with could not fix it, and assured me that the phone had been thoroughly inspected before I received it. If this was true, I would not have had the issue, because it was simply a matter of toggling “automatic” to “on”, which I found out when I further researched it. This worked and my phone display was brighter or darker depending on lighting
Directly from Apple. I chatted with support but the person who I chatted with could not fix it, and assured me that the phone had been thoroughly inspected before I received it. If this was true, I would not have had the issue, because it was simply a matter of toggling “automatic” to “on”, which I found out when I further researched it. This worked and my phone display was brighter or darker depending on lighting
Replacement devices carry a 90 day warranty or the balance of the warranty on the device they replaced, whichever is longer.
Make an appointment at the Genius Bar of your local Apple Store or take it to your local authorized service provider and have it checked.
Received from whom?
Directly from Apple or from your carrier or insurance company?
My replacement iPhone had display and brightness turned all the way up when I received it. Screen difficult to see at times and I can’t turn brightness up
