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So since I did the iOS 17 update, CarPlay no longer works. I have reset the settings on my phone, my car, went through every step I found online and I have installed the most recent bug fix. So I am at a loss and I am assuming when my iPhone 15 Pro Max gets here today that I will still have the problem
Current phone: iPhone 14 Pro Max
Car 2023 Honda Accord Hybrid
Okay, so far on iPhone 13 Pro Max after iOS 17, 17.1.2 and 17.2 updates CarPlay doesn't work on 2021 SYNC3 Mustang, 2024 Opel SUV Hybrid in Europe, and on external screen device link with bluetooth. I can pair, verify, load data, but CarPlay never launches on vehicles. The first two say connected the third never indicates it's connected. Tried factory resets on all vehicles and external devices and clearing of CarPlay and Bluetooth Connections on iPhone, but still no CarPlay. Reset iPhone network connections, changed network access setting on iPhone as directed. Literally nothing works. So, I installed my wife's Apple 14 Pro with some version of iOS 16? on it and magically everything works on the same CarPlay devices.
So that essentially proves this is caused by iOS 17. If I had an iOS 16 backup, I'd revert, but unfortunately backup on iOS 16 started failing which is why I upgraded to iOS 17. It appears that Apple stopped testing software before launching, we're all beta testers.
Also have loaded latest firmware multiple times, so that's not the problem either.
I've also tried changing cables but that shouldn't have affected my wireless CapPlay connection device, so still iOS 17 issue.
I literally had to pull up an old iPhone mount and install on the front dash so I can navigator or borrow my wife's phone.
So Apple, please fix defective CarPlay on iOS 17 so we can stop wasting time and drive safety with handsfree.
If there was an "issue" they cannot fix on a general basis millions of iPhone users wouldn't be able to use CarPlay daily.
Instead there's something unique to your configuration - a combination of VPN, device, and your car's firmware - that is causing issues.
Your best bet is what you are already doing - work with Apple Support directly.
Contact - Official Apple Support
If it is an issue they can narrow down, they can address it.
My original post was removed twice now because it was "off-topic", which is incorrect. I am letting people know that Apple created new version of "CarPlay" with this update (ios 17). Or so it seems.
I found this on other (reddit) forums, where people actually get answers. So if Apple doesn't want to solve the issue, let me just share it at least.
What's frustrating is that apple support ignores the new carplay update:
I am open for the Community to correct me if I am wrong (not the "Apple Support Community Staff"). Please. This helped me, I am sure it will be helpful to someone in the community.
Check to see whether Toyota has released any newer updates for your automotive entertainment system; there are lots of complaints online about the latest Ascent software update breaking operation with CarPlay and Android Auto.
No one from Apple is reading your posts here, but you can leave a remark here if you choose:
You can contact your Subaru dealer to see if they have a fix.
It isn't just CarPlay; an Internet search will show lots of similar issues with Android Auto.
No one from Apple is reading your posts here, but you can leave a remark here if you choose:
The age of the car doesn't matter, and car makers need to learn to regularly update their entertainment systems.
Of course Hyundai will say that, it lets them off the hook, yet it works seamlessly on other vehicles and other models of entertainment system from manufacturers and third parties.
I would recommend you work directly with Apple Support on this issue:
Contact - Official Apple Support
Basically, as Apple updating their software they start to disregard "older" car models. I was told that by an Apple representative on my call last evening.
However, I got 2 more suggestions:
If nothing works, then basically Apple is saying that my car is too "old" for them to care for.
[Edited by Moderator]
This is a ridiculous response.
[Edited by Moderator]
- SOLUTION -
I've posted a number of various solutions in the past that were offered to me by the apple tech support and some of them worked for others, but none for me.
What worked this time for me, finally: my own CAR SETTINGS (or rather, RE-SETTINGS)
*I had seen factory reset before in my car, but I also had options (which I didn't see before) to reset various settings individually (rather than the WHOLE car factory reset). So I pressed factory reset: media, apps, radio, cable connection (anything I thought would have to do with the phone connection).
So this did it for me, after 2+ hours back and forth communications with the Apple customer service and 3 or so months later.
NOTE: my car is Volkswagen GTI 2017
If it doesn't work, I feel your pain, I was there. See if any other solutions I had offered before help.
Was able to fix wireless Carplay under iOS 17.4.1 by the following steps for Audi A3 2023:
No. That's not a solution. Bluetooth has too much latency when watching videos. Bluetooth auto-plays when it hooks up to the car, even if standing outside of it. I don't want that.
Yes, huge thank you @1dcrume!
I have the same problem and I tried everything, since the new updates all our phones are not working with the car, we have different iPhones 11 , 12 and 14 plus
please help
Same here. I’ve been on chat with support but they are treat like an isolated fault with my phone/car. Looks like we’ll just have to wait on them.
2021 Toyota 4 Runner - simply turned the info center power off and back on again…perfect resolution.
Did you try to reboot the infotainment system? Hold power off button until it asks you if you want to reboot and say yes.
CarPlay iOS17 not working
