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Apple TV update stuck at end of bar

I am updating my Apple TV to version 17.


It downloaded the update fine and went through various phases. However it's been stuck for over an hour now with the bar across the screen pretty much full.


How long should I wait before powering it down to see what happens on reboot?

Apple TV 4K (3rd generation)

Posted on Sep 22, 2023 5:42 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2023 6:31 AM

Please contact Apple Support when it seems stuck for longer than an hour.


Update your Apple TV - Apple Support

Get help
* If the progress bar for the update appears stuck or paused, don’t unplug your Apple TV. Allow more time for the update to complete. If you've been waiting for more than an hour, contact Apple Support before you restart or unplug your Apple TV.
1 reply
Question marked as Top-ranking reply

Sep 22, 2023 6:31 AM in response to Patthesplat

Please contact Apple Support when it seems stuck for longer than an hour.


Update your Apple TV - Apple Support

Get help
* If the progress bar for the update appears stuck or paused, don’t unplug your Apple TV. Allow more time for the update to complete. If you've been waiting for more than an hour, contact Apple Support before you restart or unplug your Apple TV.

Apple TV update stuck at end of bar

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