The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I can’t do a backup on my iPhone 12. Name under settings is in gray
If your name under settings is grey, this is most likely due to screen time restrictions. Please go to settings>screen time>content and privacy restrictions, and turn those off. And see if you can enter your Apple id settings now
If your name under settings is grey, this is most likely due to screen time restrictions. Please go to settings>screen time>content and privacy restrictions, and turn those off. And see if you can enter your Apple id settings now
Are you using screen time with parental controls? Take a look at this.
Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
Edit - I took too long to post. Didn’t mean to repeat what WheelieNick posted.
I don’t hv a screen time passcode. I hv 1 failed passcode. I don’t ever remember setting up a screen time passcode. I’m a senior citizen so I don’t hv any restrictions! 🤭 Now I hv 2 failed attempts
Backup for iphone
