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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Ipad Backup Problem - There Is No Summary Menu Like The Link Suggests On MY PC
Settings - Summary
Back up your iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
You can check my screenshot;
As illustrated, you don’t have an iPad or iPhone device connected to your Windows PC. Until a compatible device is connected and recognised by the PC, you won’t see any device-related items within the sidebar.
As illustrated, you don’t have an iPad or iPhone device connected to your Windows PC. Until a compatible device is connected and recognised by the PC, you won’t see any device-related items within the sidebar.
Click on your device icon next to where it says Music at the top. Your device icon should appear there. Clicking on it will select it and it should open the Summary window.
Are you certain that you are using iTunes 12.10 or later (for MS Windows 10/11) - and not an earlier version of iTunes for Windows 7/8?
I took a screenshot. Could you tell whats going on please?
Opened Itunes. I connected Ipad to my PC again.
On Ipad : It shows device is connected.
On PC : It shows Ipad is connected.
On left panel there I can see my device. But there is no summary menu.
???
Ipad Backup Problem - There Is No Summary Menu Like The Link Suggests On My PC
