Access to old IPhone 5

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Level 1

4 points

Access to old IPhone 5

I sold my company and as part of the sale kept the small assets etc (computers, laptops, phones etc) that were of no use to the new buyers.

I have a old IPhone 5 that was purchased by the company, but have no access to the phone as the Apple ID is associated with the person for whom I used it for (programme manager) and the company I no longer own.

'name.name'@'company.com'

I can show that I was the owner of the company to proove ownership, but that only assumes the phone is known to Apple as being linked to the company.

In short, without the Apple ID how can I access a phone I own (old as it is) without the Apple ID please?

Posted on Sep 22, 2023 7:47 AM

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Answer 1

Top-ranking reply

Raicya

Level 10

209,025 points

Sep 22, 2023 8:05 AM in response to DaveRoyL

I can show that I was the owner of the company to proove ownership,

You can contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)

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