Why can’t I download anything
Everytime I try and download any app, it says I have to put a card down and pay for something but it’s free and I don’t have any subscription so I don’t know why it won’t let me
iPhone 14 Pro Max, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Everytime I try and download any app, it says I have to put a card down and pay for something but it’s free and I don’t have any subscription so I don’t know why it won’t let me
iPhone 14 Pro Max, iOS 16
You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free.
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Free apps has also In-app pruchase.
See -> Buy additional app features with in-app purchases and subscriptions
Buy additional app features with in-app purchases and subscriptions
See also -> Apple Media Services Terms and Conditions
Legal - Apple Media Services - Apple
See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free.
You can have a credit card / debit card on file and an Apple Account balance.
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Free apps has also In-app pruchase.
See -> Buy additional app features with in-app purchases and subscriptions
Buy additional app features with in-app purchases and subscriptions
See also -> Apple Media Services Terms and Conditions
Legal - Apple Media Services - Apple
See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
Why can’t I download anything