Hi i get lock out my macbook and it it not accepting my password

I get lock out of my MacBook and it is not accepting my password

MacBook Air 13″, macOS 12.6

Posted on Sep 22, 2023 11:51 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2023 12:00 PM

I understand your Mac is not accepting your login password. Is that correct?


If so please check that your MacBook's Caps Lock key green LED is not illuminated. Even if it is not, press it (once) to toggle its state, then try entering your password again. It is possible for the Caps Lock LED to be extinguished even if it is "on". Press it once and try again.


If that does not work, If you forgot your Mac login password - Apple Support describes the applicable steps. If you can't reset your Mac login password describes what to do next. Follow them all the way through to their conclusion.

1 reply
Question marked as Top-ranking reply

Sep 22, 2023 12:00 PM in response to Nadjcow

I understand your Mac is not accepting your login password. Is that correct?


If so please check that your MacBook's Caps Lock key green LED is not illuminated. Even if it is not, press it (once) to toggle its state, then try entering your password again. It is possible for the Caps Lock LED to be extinguished even if it is "on". Press it once and try again.


If that does not work, If you forgot your Mac login password - Apple Support describes the applicable steps. If you can't reset your Mac login password describes what to do next. Follow them all the way through to their conclusion.

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Hi i get lock out my macbook and it it not accepting my password

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