Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch Ultra 2 VERY dim inside and dark enviroments..

Hello.

I just bought a very expensive Ultra 2 Watch. I am happy with the watch overall, but what totally ruins the experience is it is SO dim inside and in dark enviroments! I can hardly read it. There is no override available and the brightness is set to full. My son has a Series 6 and that is brighter in the same conditions. This cant be real? This so called "ULTRA" is more weak in brightness performance than an older regular Apple Watch. If there is something I HATE it is factory controlled auto stuff like this! We know the watch can be brighter so WHY on earth is it locked to a weak sensor that is WAY to low calibrated? I know its unfortunately not a hardware issue as ALL other Ultra Watch suffer from this ridicolous factory setting. Why can I not disable this auto dim or at least raise the lower minimum brightness. This is a disaster, as I can hardly read the watch in my office and living room where we have low light usually. This is almost a RETURN ISSUE for me! The fact that the user cannot set this setting when I bought and paid for the watch is a disgrace! And for those that reply its working as intended I can see by a search that hundreds of other users complain about this "error". This HAS to be corrected in a software update ASAP!

Apple Watch Ultra 2, watchOS 10

Posted on Sep 22, 2023 12:31 PM

Reply
Question marked as Best reply

Posted on Sep 26, 2023 9:32 PM

Just received my Apple Watch Ultra 2 today and loved it until nighttime. I cannot read my text messages at all because it’s so dim and the brightness feature does not do much. Please re-calibrate!!! This is unacceptable for a Watch at this price.


Similar questions

611 replies

Apple Watch Ultra 2 VERY dim inside and dark enviroments..

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.