You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch will not pair to my iPhone 15 pro max

Watch will not pair to my iPhone 15 ProMax. The apple logo is stuck on the watch screen

Apple Watch Series 5, watchOS 9

Posted on Sep 22, 2023 5:36 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2023 11:41 AM

Same issue. My iPhone 15 pro keeps instructing me to bring my watch closer to my phone, regardless of it being next to the phone. It will connect to my bluetooth and then not pair with my device. I tried restarting the watch and pairing as new, but still nothing. It is an older model, but it worked fine with my old phone. Old phone has been unpaired from this device, and the phone refuses to pair.

11 replies
Question marked as Top-ranking reply

Oct 3, 2023 11:41 AM in response to felton144

Same issue. My iPhone 15 pro keeps instructing me to bring my watch closer to my phone, regardless of it being next to the phone. It will connect to my bluetooth and then not pair with my device. I tried restarting the watch and pairing as new, but still nothing. It is an older model, but it worked fine with my old phone. Old phone has been unpaired from this device, and the phone refuses to pair.

Feb 19, 2024 8:25 AM in response to felton144

I am regretting purchasing this $1k iPhone 15 Pro. I’ve been in IT since 1969. These gadgets are really low quality as far as software. Don’t know which is worse. Design or testing. To be workable and usable. They could be world class, but even my wife who talked me into Apple products 15 years ago, is actually agreeing with me. They don’t play well with anything now. And she has lost too many things even though she backs everything up on iCloud. That last ios release of 17.3.1 she lost most of her data. Apple doesn’t care as long as the $$$ keeps rolling in. Like GoPros, they could be great cameras when they work. Just don’t depend on them for precious moments you want to keep.

Oct 17, 2023 2:09 PM in response to felton144

Same issue pairing Watch Series 6 with iPhone 15 Pro Max. I couldn't update to Watch OS 10 because there was not a phone connected to accept the T & C. The watch also wouldn't pair with my iPhone 13 Pro Max, iPhone XS or anything else.


Eventually, I erased all content and settings on the watch, restarted the process and I was able to pair and set it up once again. It worked, but was frustrated that a patch or solution wasn't found in the few weeks that the iPhone 15 and iOS 17 has been out. After these 3 weeks of frustration, It appears to be solved.

Sep 26, 2023 2:35 AM in response to felton144

I am having the same issue. Then it hit me: The watch has to be running Apple Watch OS 10, which mine wasn’t. I can’t upgrade to OS 10 on my old iPhone because it isn’t running iOS 17. I’m upgrading the old phone, which paired with my Apple Watch. I can’t say that this will work because it is in

process, but I bet this is the fix.


Once I get Apple Watch OS 10 on the watch? I’m betting/hoping it pairs with the 15 pro max.

Apple Watch will not pair to my iPhone 15 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.