Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: hasmukhkothari1
hasmukhkothari1 Author
User level: Level 1
47 points

iPhone 13 Pro Max - White Screen Issue

This is a very serious issue & needs to be addressed.

My dad uses an iPhone 13 Pro Max and is facing white screen issues after updating the iPhone.


Apple was a trusted brand once. Because of your false update, we have to bear the cost, why is that so??

It's APPLE fault Apple should resolve it for Free.


Apple hasn’t mentioned to any of the iPhone users that you shouldn’t update this version, it all the iPhone all the time, and when there is a big update it pups up to update it, so my dad did it, and after updating the iPhone, it turned into a white screen.


What is the resolution for this issue? Seems like a World Wide Issue!


FYI: There is no single damage on my dad's device.


iPhone 13 Pro Max, iOS 16

Posted on Sep 22, 2023 11:05 PM

Reply

Similar questions

5 replies
User profile for user: MrHoffman
MrHoffman
Community+ 2024
User level: Level 10
127,089 points

Jun 24, 2024 6:59 PM in response to Queen30_

Queen30_ wrote:

this happen to me just today. this phone is only almost 2 years old. I didn't update my os I don't know what happen. The warranty of this phone has expired. do you have updates on your dad's phone?


Start here: If your iPhone won't turn on or is frozen - Apple Support


If that should fail to resolve this, Contact Apple Support to set up service.


Apple usually runs diagnostics for free.

Reply

iPhone 13 Pro Max - White Screen Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up