Unknown Part Unable to determine if your iPhone camera is a genuine Apple part.

I own a iPhone 13 pro, nerve get any repair but one day i received a notification about my camera "Unknown Part


Unable to determine if your iPhone camera is a genuine Apple part. This could be because the part is non-genuine or not functioning as expected, or the installation is incomplete." Can anyone please help and I also wanted to say that Apple is just playing with our money. Apple don't care about any of these issues



[Edited by Moderator] 


iPhone 13 Pro

Posted on Sep 22, 2023 11:17 PM

Reply
5 replies

Sep 22, 2023 11:20 PM in response to pravesh129

The function is not affetecd by this message (Genuine/Ingenuine Parts)



If you still need help, reset your Face ID, then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next, tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro



Parts and service history

With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.

 



  • You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.



If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple


Nov 7, 2023 6:55 AM in response to SravanKrA

The function most certainly IS affected by this message. Loads and loads of people reporting the same error message + functionality issues (wide angle lens setting MIA, screen goes black and freezes in camera app, etc). You’re clearly not actually having the issue so your input is wildly unproductive.


Has no solution really been rolled out by Apple, seems it’s been over a year without solution?

Unknown Part Unable to determine if your iPhone camera is a genuine Apple part.

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