Unknown Part Unable to determine if your iPhone camera is a genuine Apple part.

I own a iPhone 13 pro, nerve get any repair but one day i received a notification about my camera "Unknown Part

Unable to determine if your iPhone camera is a genuine Apple part. This could be because the part is non-genuine or not functioning as expected, or the installation is incomplete." Can anyone please help and I also wanted to say that Apple is just playing with our money. Apple don't care about any of these issues

[Edited by Moderator]

iPhone 13 Pro

Posted on Sep 22, 2023 11:17 PM

Top-ranking reply

IdrisSeabright

Level 10

186,563 points

Posted on Jan 12, 2024 7:02 AM

giuliana231 wrote:

Same thing is happening to me and not only with the camera but battery and display too , the phone is NEW it has never been repaired.

If you are seeing that and you've never had anything replaced, it would indicate a hardware issue. You should contact Apple and have them run diagnostics.

Genius Bar Reservation and Apple Support Options - Apple

I can’t see the battery health and that’s important to know.

No, really it's not. Maximum capacity tells you nothing actionable. The only times you need to look at it are if your phone isn't running correctly or if you're near the end of your warranty. In your case, you already know there is a problem with your phone. And, if the phone is new, it's still under warranty.

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Unknown Part Unable to determine if your iPhone camera is a genuine Apple part.

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