iPhone 14 pro max will not turn on

Did an update on the iPhone and it’s has completely gone black. Have been have issues with it for a couple of weeks now and need to make an appointment but cant find out how to make the appointment.

iPhone 14 Pro Max

Posted on Sep 23, 2023 8:01 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 10:20 AM

Hello gwendoline1999,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your iPhone going black. Try the steps here to see if they resolve the issue: If your iPhone won't turn on or is frozen - Apple Support


If you need service, we recommend calling the location that you choose to make sure they're open. You can find an Apple Authorized Service Provider closest to you to make a reservation, and have the repair done if you go to this link: Find Locations


Check out this article for more information on what to do before you take your device in for service: Get your iPhone, iPad, or iPod touch ready for service - Apple Support


We hope this helps.


Cheers!



1 reply
Question marked as Top-ranking reply

Sep 27, 2023 10:20 AM in response to gwendoline1999

Hello gwendoline1999,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your iPhone going black. Try the steps here to see if they resolve the issue: If your iPhone won't turn on or is frozen - Apple Support


If you need service, we recommend calling the location that you choose to make sure they're open. You can find an Apple Authorized Service Provider closest to you to make a reservation, and have the repair done if you go to this link: Find Locations


Check out this article for more information on what to do before you take your device in for service: Get your iPhone, iPad, or iPod touch ready for service - Apple Support


We hope this helps.


Cheers!



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iPhone 14 pro max will not turn on

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