Can’t get my new iPhone 15 to make phone calls after setting my new phone up

Hi Jaguar2020,

For help with your cellular service it may be necessary to consult with your cellular carrier for additional support.

If your iPhone 15 supports a SIM card, you may need to transfer that from your previous device to the new one. Otherwise an eSIM may have to be set up or your previous SIM card converted to eSIM for the activation of cellular capabilities. Your carrier would be the best resource on all of these matters if you have questions or are unsure.

Regards.

Yesterday, I bought a new iPhone 15 Pro from the Apple Store. I couldn't make or receive calls or texts. I tried everything recommended on various websites for several hours and nothing solved the problem. Then, I went to the service carrier, ATT store, and they had it completely fixed in less than ten minutes. Save yourself the endless headaches, and go in and have your carrier link it all properly.

Had the similar issue. I went to cellular and enabled “Turn on this line” solve the issue.

Good Luck

I have had the same problem. It is a software issue that apple knows about but has not been forthcoming. It’s an issue with iOS 17. I have an open case with the software engineers.

Their last advice to me was to wipe the phone and set it up as a new phone. don’t bother. That won’t work. I’ve done it twice and the problem remains.

you will also find Siri is not working nor the Apple Store app. Apple Store not App Store which stranglehold works fine.

report it to Apple and hope 17.1 fixes the bug.

Managed to solve this issue by deactivating “Call Barring” Service, despite not activating this service in the first place.

Upgrade to 17.1. The bug fix is in there. You won't get any help on this from apple support.

Yes mine is up graded too. But problem persists. You need to go to phone app and hit redial. Or to iMessage and call contact from there.

On 12/3/23 I upgraded my iPhone 12 Pro to the 15 Pro and transferred all my phone data. I. Required for that process, I had to upgrade to IOS 17.1.2. Now, I can't receive or make calls. I can text iPhone users but for Android users the texts come back as undeliverable. Any help is greatly appreciated. Thank-you. Namaste.

I updated to 17.1 and still have the issue.

Same

Same. It’ll only place calls from the REDIAL menu in the Phone all

me 2. Went to Apple Store and they told me it might be a Carrier Issue. Really? Carrier Issue? G-d forbid it’s Apple issue. Blame is on the carrier lol.

Yes

I can’t get the number from my I phone 12 to transfer number to iPhones 15 please help I’m to the point where I going to take it back

Me to can’t call out ore receive calls