Why is my iPhone 15 Pro screen unresponsive sometimes?

Hi! So I have a 15, not a pro, and it’s doing the same thing.

for all of us to be having this issue, there’s either a bug with the software or it’s the screens at this point.

I can’t even answer calls now. Won’t do anything, no response to my touch.

Could someone from Apple add some advice to this obvious faulty situation…… I spent a small fortune on this 15 Pro Max…..and I’m not happy at all!!

I have the same issue, 17.3 didn’t fix it. Light tapping the keyboard misses a lot. And while on a call or when playing audio messages, typing becomes a nightmare.

I thought it was my hands too dry but actually is an issue. I don’t even have a screen protector on but the screen often not responding in corner taps. What should we do to get a replacement.

I have this on a 15 Pro Max. Upper left corner of the screen is often unresponsive. For example, in the Messages app, the upper left Pinned contact won’t respond to touch maybe 1 of 3 attempts. Also the Back arrow in the upper left corner of a message frequently won’t respond to touch.

Have done a forced restart (volume up, down, then hold power until Apple logo comes up.). Still does it.

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

• Press and quickly release Volume UP button
• Press and quickly release Volume DOWN button
• Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

Axel F.

I returned my iPhone 15 Pro to Apple today after 8 days of use! It occasionally happened again and again that I had to press the back button twice because the first time the display didn't notice that I had pressed it.

Sometimes the A and Q keys were not accepted when typing! Sometimes the "space bar" was not pressed! That's not possible with a new phone for €1330!!! (256GB variant)

I've never experienced anything like this with an iPhone and I've been using iPhones since the iPhone 3GS! It seems to me that the phone was equipped with poor touch displays OR the display edges are excessively thin and this may be causing the problems!

i am also facing same issue with iphone 15 pro max. This is very weird and strange, never had this problem with previous iPhone. Screen is getting frozen and unresponsive. Is it good to have this phone or replaced with iPhone 14 ?

Omg! I thought I was the only one! I notice it the most of instagram. It’ll slide through stories without me doing it. But then sometimes doesn’t respond to the touch screen at all! And I’ll have to press really hard

There's an additional concern regarding the touchscreen response on the right side. Approximately 4mm of the screen is unresponsive. I conducted a test using a painting app, and the issue is evident in the attached picture.

To illustrate, I used a thick white line to mark the screen's edge with a thick brush and then employed a thin brush in red and yellow to highlight the response boundaries. Upon downloading or viewing the picture in full size on an iPhone 15 Pro Max, you'll notice that the response edge on the right side is 4mm away from the actual screen edge, unlike the left side, which aligns well with its screen edge. (The red line indicates the responsive area at the edges.)

Someone please let me know how can we get this serious touch/tap issue.

It’s so disturbing and annoying, never thought an iPhone experience would be like this.

Facing this on my 15+ since Day1, phone is 4 weeks old now.

@Apple Support please fix asap.

I am experiencing the same thing, my screen from time to time is also unresponsive. I have a iPhone 15 Pro Max.

I keep blaming my fingertips. Thought there was something wrong with them. But its the screen that is not responsive at times. :(

Ok thank you so much! But does it has to be within 2 weeks (I heard to refund or exchange an iphone unconditionally is 2 weeks. ) to get a new one becuz I got it for 3 weeks now. So do you remember did you claimed it as a warranty or with the apple consumer policy 🙏🏻🙏🏻🙏🏻

My issue is mainly with the Lock Screen Widgets not responding - primarily when my iPhone 15 Pro wakes up after overnight. I have to do a hard reset as described towards the beginning of this thread, then it is usually ok till I go to bed. Same thing was happening with my iPhone 14 before I got the 15 but on the 14 it would also happen occasionally during the day. Anyone find a permanent solution?