Why is my iPhone 15 Pro screen unresponsive sometimes?

A couple of times today the touchscreen was unresponsive. After a few seconds it did respond,. Anyone else experiencing this


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Posted on Sep 23, 2023 12:15 PM

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Posted on Sep 29, 2023 5:43 PM

Hi! So I have a 15, not a pro, and it’s doing the same thing.


for all of us to be having this issue, there’s either a bug with the software or it’s the screens at this point.

I can’t even answer calls now. Won’t do anything, no response to my touch.

164 replies

Jan 8, 2024 5:48 AM in response to ez_Bolek

I am having the same issue, I have a 15 pro max and I have most issues on the bottom right corner of the screen, and the left corner in the center, often I have to press 1-3 times the backspace or other keys in other for it to register, I feel my finger touching it but it won't register. Took me a month to truly look into it as at first I thought I was the problem.


I had to take the phone to the AppleCare so they would test it, they did the standard swipe test to fill the screen, and while doing the test the technician had to swipe again at certain parts of the screen that didn't proper fill up with a one direction swipe, but if he would do it slower and heavier it would fill up. I must say this test isn't really good for the issue we all are facing. Still the whole screen was filled and they concluded it "passed" the test. I did demonstrated me touching the screen trying to use the backspace and it failing a few times.


They suggest a factory reset with a clean start or a screen replacement, so I am now waiting on the screen hoping it will fix it, but I am afraid it might be other parts of the phone that are with malfunction.


This is such a disappointment to purchase such a expensive phone and have it work like it and not sure I will get it fixed or replaced. Long time Iphone user and never ever had such thing happen.

Nov 10, 2023 5:26 AM in response to mickeddie

My issue is mainly with the Lock Screen Widgets not responding - primarily when my iPhone 15 Pro wakes up after overnight. I have to do a hard reset as described towards the beginning of this thread, then it is usually ok till I go to bed. Same thing was happening with my iPhone 14 before I got the 15 but on the 14 it would also happen occasionally during the day. Anyone find a permanent solution?

Jan 7, 2024 3:45 PM in response to mickeddie

Same problem here. I have a 15 pro max. Screen sensitivity horrible. Can't type fast in my keyboard. In my case specifically in the lower left side is the worst. Have to type many types for the same key to work. It's unacceptable that such an expensive phone have this problem that I never had before. And I'm a iphone user from the first generation.

Jan 28, 2024 11:28 PM in response to mickeddie

I'm also having an iPhone 15 Pro Max 256GB with exactly the same issue. I have to tap more often to a button or a letter on the keyboard. Really annoying when taking pictures and I have to tap tap tap the shutter. Are there any users who did a hard reset and tried again without any data/backup?


As the multi touch test in 'Device Monitor' app results in a perfect working touch sensibility it must be software/OS related.


I haven't contacted the Apple Support yet.

Nov 28, 2023 2:32 PM in response to mickeddie

Hello everyone - this is my second week with my new iPhone 15 and I'm experiencing the same issue screen becomes unresponsive and no matter what I do it just stays like this. I cannot turn the phone off, access any apps or do anything really. Currently at the Apple Store waiting to see someone for support. Anyone who went through the same? I'm afraid they won't fix or replace my phone...

Feb 14, 2024 12:39 PM in response to mickeddie

Hello for me the issue persists.

But I have problem only if I press apps to open it and the issue appears sometimes not always. The strange about that is when I press the app ( and not open) I can see the app pressed and screen responding but app not open like windows pc needs double click to open a folder.


If I write on keyboard no issue found.

Also sometimes if I touch the screen to open the device is not responding and need a second tap.


You guys have this issue or something else?

Apr 4, 2024 1:51 PM in response to mickeddie

I just picked up a iPhone 15 pro a week ago and could tell something was off. I always use a screen protector from Amazon. Every few texts, a letter would be skipped or I would have to click the back button an extra time. Just random occurrences. I pushed to exchange the phone with T-Mobile for another iPhone 15 pro and it is significantly better. I would exchange the phone if possible.


PS: I went to the Apple Store and they couldn’t find anything wrong. Turning on touch accommodations in Accessibility did help quite a bit but didn’t get rid of the issue.

Oct 13, 2023 3:52 PM in response to mickeddie

Since I set up the iPhone 15Pro for the first time 7 days ago, I have repeatedly noticed that some buttons often only respond the second or third time. The back button in various apps also sometimes doesn't work. I'm surprised that I haven't found any posts with the same problems anywhere in the German forum. This is the first time. that I find posts from users who have the same problems with the iPhone 15Pro as me. And I think I'm too stupid to hit the keys or my fingers are too dry!!!!

Why is my iPhone 15 Pro screen unresponsive sometimes?

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